TK 99 Privacy Policy — Your Data, Protected

1 Who We Are

TK 99 is an online betting and gaming platform operating at tk-99.org, serving players primarily in Bangladesh. When this Privacy Policy refers to "TK 99", "we", "us", or "our", it means the TK 99 platform and the team responsible for operating it.

TK 99 is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how your data is handled, you can contact us at [email protected].

2 Data We Collect

TK 99 collects personal data that is necessary to provide you with a functioning account and a safe betting experience. The categories of data we collect include:

TK 99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

TK 99 collects your personal data through the following channels:

• Direct registration: When you create a TK 99 account, you provide your name, contact details, date of birth, and payment method information directly.
• Account activity: Every time you log in, place a bet, make a deposit or withdrawal, or interact with a game on TK 99, we record the relevant transaction and activity data associated with your account.
• Automated technologies: When you visit the TK 99 website or use the app, we automatically collect technical data such as your IP address, device identifiers, browser type, and session information via cookies and similar tracking technologies.
• Identity verification: When you submit documents for KYC verification, we collect the information contained in those documents, including your name, date of birth, and ID number.
• Customer support: When you contact our support team via live chat or email, we collect the information you provide in those communications.
• Third-party payment providers: When you make a deposit or withdrawal via bKash or Nagad, we receive confirmation data from those providers to reconcile your transaction. We do not receive your full mobile banking credentials.

4 How We Use Your Data

TK 99 uses your personal data for the following purposes:

• To create and manage your TK 99 account and verify your identity.
• To process deposits and withdrawals in Bangladeshi Taka via bKash and Nagad.
• To provide access to betting markets, fishing games, and other platform features.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To monitor for responsible gaming concerns and apply any limits or restrictions you have set.
• To send you account-related notifications, including transaction confirmations and security alerts.
• To respond to your customer support queries and resolve disputes.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To analyse platform usage and improve the TK 99 experience for all players.
• To send you promotional communications about TK 99 offers, where you have opted in to receive them.

5 Legal Basis for Processing

TK 99 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide you with the TK 99 service, including account management, payment processing, and access to games.
• Legal obligation: We are required to process certain data to comply with applicable laws, including identity verification and anti-money laundering regulations.
• Legitimate interests: We process technical and usage data to maintain platform security, prevent fraud, and improve our services. We balance these interests against your privacy rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

TK 99 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary data with bKash and Nagad to process your deposits and withdrawals.
• Identity verification providers: We may use third-party KYC services to verify your identity documents. These providers process your data solely for verification purposes and are bound by strict confidentiality obligations.
• IT and infrastructure providers: Our hosting and technical service providers may have access to your data as part of operating the platform. All such providers are contractually required to protect your data.
• Law enforcement and regulators: We will disclose your data to law enforcement agencies, regulators, or courts where we are legally required to do so, or where we reasonably believe disclosure is necessary to prevent illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of TK 99, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

All third parties with whom TK 99 shares data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is necessary for the service they provide.

7 Data Retention

TK 99 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods we apply are:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 2 years from the date of the last communication.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance purposes.

When data is no longer required, TK 99 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Security Measures

TK 99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:

• All data in transit is encrypted using TLS (Transport Layer Security) protocols.
• Passwords are stored using one-way hashing algorithms and are never stored in plain text.
• Access to personal data within TK 99 is restricted to staff who need it to perform their job functions, and is controlled via role-based access permissions.
• Our servers are hosted in secure data centres with physical access controls and 24/7 monitoring.
• We conduct regular security reviews and vulnerability assessments of our platform.
• In the event of a data breach that poses a risk to your rights, TK 99 will notify affected users promptly and take immediate steps to contain the breach.

9 Cookies and Tracking Technologies

TK 99 uses cookies and similar technologies on the website and app to make the platform work correctly and to understand how players use it. The types of cookies we use are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, so you do not have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate the platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the TK 99 platform. TK 99 does not use third-party advertising cookies or share cookie data with advertising networks.

10 Your Privacy Rights

As a TK 99 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request".

11 Children's Privacy

TK 99 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use TK 99 or provide any personal information to us.

If TK 99 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on TK 99, please contact us at [email protected] so we can investigate and take appropriate action.

TK 99 uses age verification checks during the registration process and reserves the right to request proof of age at any point during a player's use of the platform.

12 Changes to This Privacy Policy

TK 99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, TK 99 will notify registered users via email or an in-platform notification at least 14 days before the changes take effect. This gives you time to review the updated policy and, if you do not agree, to close your account before the changes apply.

Your continued use of TK 99 after any changes to this Privacy Policy constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way TK 99 handles your personal data, please get in touch with us:

• Email: [email protected] — use the subject line "Privacy Request" for data-related queries.
• Live Chat: Available 24/7 via the TK 99 website or app.
• Response Time: We aim to respond to all privacy-related requests within 30 days. For complex requests, we may extend this period by a further 30 days and will notify you if this is the case.

For information about your account terms, visit our Terms and Conditions page. For responsible gaming support, visit our Responsible Gaming page. General questions are answered in our FAQ section.